Frequently asked questions
Please feel free to get in touch with us by e-mail or give us a call.
- For general enquiries, please click here.
- For price quotations, please click here.
You can fill in our quotation form on our website! Describe step-by-step your shipment details in our quotation form, thereafter our sales department will contact you accordingly. Click here for the the quotation form.
Yes, we deliver digital solutions for online booking! Via our online Portal. Click here for more information
Incoterms (International Commercial Terms) is a term for standardized rules in purchase and sale agreements between national and international carriers. Incoterms define which of the parties must bear the costs of accidents as a result of both buyer and seller choosing to take high risk.
Volumetric weight, also called dimensional weight. Refers to the overall size of a shipment and is used when the size of the shipment takes on an aircraft may cost more than the shipment’s actual weight. To calculate your volume weight, you can use our tool on our website. Click here
The transport and logistics industry can be difficult to understand sometimes and can seem to have its own language. To make it easier for you, we have made a list of transport and logistics terms related to Marinetrans. Click here
Delivering quality is our top priority. We are sorry that you are not satisfied with our service, we will do everything to resolve your dissatisfaction. You can contact us with your complaint and we will try to best of our abilities to solve your issue.
